Missed Payments & Late Fees
If you have already missed your scheduled payment or are worried you can't make an upcoming payment toward your plan, call our Payment Planning Specialists at 855-727-2395. We are committed to getting you back on track by helping you set up a payment arrangement that fits your budget.
Scratch Pay plan late fees vary by state and product. To find out what fees apply to your payment plan, reference your Promissory Note sent to the email address used in your application. Alternatively, you can find the same information in the My Documents tab on the Borrower Portal.
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Scratch Pay plans in the U.S. are issued by WebBank, while in Canada, they are issued by ©Scratch Financial, Inc. ©Scratchpay (NMLS ID#: 1582666). Eligibility is required for these loan products.