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What if I can't make an upcoming payment?

If you find that you can't make an upcoming payment on your payment plan, contact our friendly Customer Support Specialists at 855-727-2395. We will do our best to find a solution that keeps you on track. 


Scratch Plans originated in the United States are issued by WebBank. Scratch Plans originated in Canada are issued by ©Scratch Financial, Inc. ©Scratchpay (NMLS ID#: 1582666). Scratch Plans are loan products subject to eligibility.