We are sorry that we cannot assist you. Unfortunately, your application did not qualify for a payment plan. To get more details on why your application wasn’t approved, you can:
Log into the Borrower Portal using your phone number.
Go to My Documents
Access your Adverse Action letter
If you need additional assistance, Scratch Support Specialists are available 24 hours per day, 7 days per week:
Call us at 855-727-2395
Email us at support@scratchpay.com
_______
Scratch Pay plans in the US are issued by WebBank, while in Canada, they are issued by ©Scratch Financial, Inc. ©Scratchpay (NMLS ID#: 1582666). Eligibility is required for these loan products, and Scratch Pay plans may not be available in all states.